Hi everyone, this is my first post here, new to the forums and am desperate for help! :p
I have TWO X1 DVRs in my house (not companion boxes!). Basically, I take care of my father and he lives with me and my gf, he keeps a DVR in his office that I set-up for him and I keep one downstairs in my family room. He records a lot of shows I don't like and vice-versa, also I often watch "recordings in progress" and he does the same so swapping out to satellite/companion boxes is not a viable option. (I really don't want to debate any of this, just stating it to avoid the "solution" being proposed :p :) )
About 3 weeks ago now there was an update for the X1 system, ever since then scheduled series will only record on a single box, before that it's been working fine. Comcast has sent two technicians out and none of them are able to fix it not to mention the countless hours I've spent on the phone with them. I've tried unplugging both boxes as well as holding the power buttons down for 10 seconds. All that seems to do is "switch" which box is actually doing the recordings (whichever box finishes booting first gets the recordings apparently). I'm certainly being billed for two DVRs btw.
Does anyone here have experience with this issue? Is there any solution? Again, it was running fine until approximately the week of Halloween.
Thank you!
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