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[Cust Svc] comcast

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Comcast lacks common sense and customer service. They insisted someone else lived in our home. Would not take the order over the phone. Did not supply password or ID's. Received 2 letters indicating someone changed my account information. When I called Comcast was clueless as to handle the problem and advised they would send a letter with a 4 digit pin. Would you want to deal with them for 2 years or fire them I do not think things will improve. It appears comcast employees are posting here

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