Once again having VOD, interactive Guide search issues. This is getting old as each press of the remote renders a different error message. Most frequent are CL-14, CL-13 and MOGGBUF.
Question: I figured out how to pull up the diagnostics screen. Which entry would I check to see about the DCT700 SNR or what code thingie I should check, please ? My coax is tight at the wall and at the TV. Direct hookup: wall coax outlet to DCT700 and to television.
UPDATE: Looking back through other forums/threads, it looks like this *might* be a UDB problem or in need of a "UDB refresh". How to get a CSR to actually do that ... ?
Thanks !
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