Had a problem where my old DVR just died so went to the Xfinity store and got a replacement.
The living room main DVR box is now a ARax013ani. The bedroom is a PCpx032ANI.
When I turn the TV on in the morning (this has happened 4 times). The picture is either just froze, no movement or says "No signal check the connections. I go in the bedroom and that shows a picture, but that too is just froze no movement. Check all connections which are fairly new and all are tight.
Normally I can pull the power on the main DVR and leave it off for a few minutes, plug it back in and things are normal.
This morning the power off thing didn't work and I had to call Comcast. They sent a signal that re-booted and box and it started working again.
Beings this is the 2nd X1 box in 6 months and both have had trouble, I am wondering how good these things are.
I have a friend who is an electrician, he put some kind of analyzer ( Think he called it a Dranetz?? ) on the power plug in for three and a half days to check the power. It found nothing wrong and said it was less than the +-2% had had it set for.
I really hate to change out the box again, but something isn't right.
Any suggestions would be very much appreciated.
Thanks
↧