I finally got my new X1 DVR installed. Just trying to understand all the new technology and how the Tech works. I'm getting the hang of things but have a question about Cloud recordings. I've been reading here and on the Comcast Forums about the "Cloud DVR", how it works and other peoples issues and solutions. Initially I was looking for something on my X1 DVR(Mine is the Arris XG1v3) that showed where I was recording to the Cloud or not. I could not find anything. Reading a little further I thought I had determined that I needed to call Comcast and see if I had the Rate Code for Cloud recording as the option seemed to be missing from my menus/settings. As I got smarter I downloaded the TV App for both my phone and tablet. I see I can see the same basic stuff there as I can on my mobile devices. Also logging into Xfinity TV I can view and control the DVR. I've been having some issues figuring out how to record a series but kinda nonstandard but that's for another time.
As I read more today I think my understanding of the whole Cloud thing is confused even more. I was reading this thread:
https://www.dslreports.com/forum/r31164590-X1-X2-Cloud-DVR-Recordings-Consistently-Skip
....and how the Cloud recording was skipping during playback. But from what I can tell now if you have a current version DVR when you record it not only records to the internal hard drive but records to the Cloud as well...by default. If it's available in that specific area. I've noticed this is possibly true because I can download my recordings to my portable devices. Doesn't that mean I have recorded to the Cloud? Seems from what I have read the only way to view recorded events on portable equipment is to download them first from the Cloud. Which also makes them unviewable on any other equipment until reuploaded. I downloaded one show I had recorded this morning. It downloaded 383 MBs for a 30 minute(non HD) show. Still trying to locate where it was downloaded too. Now until I find it I'm not sure what I downloaded....a stub or the whole show and in what format.
So in reference to the other topic if the whole recording is downloaded to ones device and it's skipping then you're having playback issues with the device(Codecs?). If it simply downloads some type of stub of the recording and you're still actually playing back via the Cloud.
I'm not sure if the Cloud technology has changed over time. Some of the help files on Comcast I read seem quite dated.
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