Hi everyone -
I have done some research on this forum and on Google, and my findings lead me to believe that my equipment is out of date, and that I am therefore missing out on features that I am paying for. For example, one of my boxes does not support pausing live TV.
I have spoken to Comcast customer service, and they tell me that my equipment is the latest equipment and there is nothing wrong with it and does not need to be upgraded. I don't believe this though, because I've seen reference to newer equipment online.
Can anyone here confirm if my equipment is indeed the newest equipment available?
I have three pieces of Comcast equipment.
1. Xfinity X1 DVR Box - model number PX001ANC.
2. Xfinity X1 non-DVR box - model number PR150BNC
3. Xfinity cable modem - model number TG862G/CT
I live in Houston and have Comcast Triple Play with basically all TV channels and 250MB internet.
I appreciate any advice/info that anyone can give!
↧