I terminated my Xfinity service (internet and cable TV) a few days ago, by walking my STB into the retail store and telling the CSR to close my account. This evening I received an email from a third party (Complete Recovery) looking to secure return of my cable modem, which they identified by the last four of its MAC address. The nerve! I've had a couple of cable modems over the past few years but they have never been supplied by Comcast. The one they identified is a NetGear C3700. Wouldn't they know the manufacturer from the first part of the MAC?
Dave
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