Had X! installed 6/1 worked fine over week till they did a d/l to upgrade box I guess since the the All Power Button will only turn off Tv not Cable Box so this past Friday 6/7 had a New Box put in and New Remote worked fine whole weekend till early this am on 6/17 when they did another d/l to Box not right back to same problem when I hit the All Power button ONLY the TV goes off and Box stays on Now I tried pairing unPairing Turned off power and Rebooted Box still won't work now I get a whole array of different answer from Comcast to it should stay on to its the remote it seems no one really knows a lot about this box at least at the lower levels of Customer Service yet, Is anyone having similar problem or can help me?
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