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[Apps] Xfinity TV app not working properly (Android), help please

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Hello, New subscriber here. Downloaded the Xfinity TV app. It detected both of my TVs. However, the TEST button, which is supposed to produce a display on the TV, does not produce anything. The guide downloaded, and when I select a channel it gives a program description and has a box for Watch on TV. When I press Watch on TV, I hear a tone and see a pop-up icon, but the channel does not change on the TV. Any thoughts on what may be wrong? The phone is a Nexus 4 running KitKat 4.4.2, and the cable box says it is a RNG150N (no manufacturer listed on box). Not sure if this has any connection with the app issue, but I also do not see Caller ID on my TV when someone calls, even though I have this featured enabled in the Notifications menu. Thanks for any advice, b Edited to add topic group category. uid://455626

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