I've been obsessively checking the XFINITY TV mobile app for Cloud DVR and streaming access on my account. Until yesterday it informed me service was still limited in my area, but now the message has changed.
"Good news! XFINITY TV on the X1 platform is now available in your area. Please call 1-800-COMCAST to order."
When I called, the first agent to respond had no idea what I was talking about, I had to be transferred to the X1 department. The lady there had never done it before, so we both kinda walked each other though it. All she really needed to do was punch in an activation code.
On my end, I had to log out and reauthenticate in order to pair my iPad with my account. I was afraid I'd have to set-up a connection to my IP network via MoCA or ethernet, but unlike AnyPlay, the X1 hardware doesn't seem to have anything to do with the service from a technical standpoint.
A cursory look through the interface suggests the Cloud DVR functionality hasn't been rolled out for Bay Area accounts yet, just live streaming.
↧