I had X1 installed in my home last Friday. One HD dvr in the living room and one sad tv converter box in the bedroom. For the life of me I cannot get the X1 to play back from the hard drive. All channels work, no pixilation on either tv, just no playback. Pause, rewind and fast forward functions work in the living room as should. I have 2 calls into tech support, two different ticket numbers, and still no call back from Comcast. I'm ready to ditch this and go to satellite. On 2 different nights the box tried to download updates, once it stalled at dl 14 and the other at dl 05. Four days and nothing. Please help before I return to dtv!
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