[Price] Cutting the cable tv cord tomorrow in San Jose
Cutting the cable tv cord tomorrow in San Jose Anything I should say to get them to cancel it directly without having to listen their pitch? Keeping the internet connection
View Article[Install] Question about "awaiting activation" on our Comcast account
We just got Comcast cable service this past week - primarily for high speed internet, but we got limited television service along with it. Our Comcast account shows XFINITY® Internet as "connected" but...
View Article[Comcast Equip] DPC3939
Does anyone know how to access a 3939 through IOS or SSH to get to the software files so I can update them? Of how to do a Firmware update? Thanks :)
View Articlechanging providers
Please, this is not to be a flame fest or a battle... My FiOS contract expires in a few weeks, I am trying to decide if it is time to move on. When I moved to FiOS 4-5 years ago (or so), I left Comcast...
View Article[X1-X2] X1 Cloud DVR restrictions
I went to the Comcast office today to see if the X1 Cloud DVR was available and they said it was available but only to triple play customers. And they weren't sure if it was in the area. Area is...
View ArticleI cut the cord but the cord won....
I cut the cord but the ..cord won. (sung to the old tune of I fought the law but the law won :) ) Anyways...enough of my harmonizing. Anyone like me who CUT the cord but decided to go BACK? We read so...
View Article[X1-X2] Xfinity X1 now available to New Customers
I just heard a brand new radio commercial for the new Xfinity X1 cable box on local radio station 94.1 WIP Sports radio. But like others have said its currently only available for new residents and...
View Article[X1-X2] New Compression? Available storage on DVR greatly increased
Is Comcast using new compression? In the last month my remaining storage on the X1 DVR has increased by a significant margin. I'm not on the cloud so it's not additional storage space I'm currently 63%...
View Article[Cust Svc] I'm a great guy...
Had a chat, at the end I got this... "You have been the most understanding and cooperative customer I ever chatted with. I really enjoy working with you, thanks for being such a great customer." Beat...
View Article[X1-X2] audio out of sync on X1
I just had my Pace XG1 replaced with an Arris XG1. I run via HDMI to a receiver, then to the TV. The picture is now a few ms ahead of the audio. Do I need another box swap? I've done a 30 second unplug...
View Article[Video] Jitter / jerkiness while watching TV - mostly but not always HD
Motorola RNG200N STB. Often - not all the time, not every channel, the picture will be jerky, not smooth, like a millisecond or two delay. It looks jerky and discontinuous. What's causing this? The way...
View Article[Bill] PA residents: you may be eligible for a class action settlement
"Comcast Corp. has agreed to settle a class action lawsuit alleging it engaged in business practices that resulted in subscribers paying higher prices for cable television services in the Pennsylvania...
View Article[X1-X2] New customer with x1
I keep getting an error everytime I turn on my TV it shows something that we are not able to display video hdcp etc... which is nonsense why do I have to wait 2 minutes for my tv to show video ? I...
View ArticleComcast Houston HD fee?
I want to subscribe to Digital Starter (no internet or phone) and use my TiVo with a cable card - I would not take any Comcast equipment. Is there a $10 HD fee in this case? The rep I spoke to on the...
View Article[Install] Equipment & connection options
Are there any sites or documents that show the various options for connecting up a Comcast installation with TV, Internet, & voice? I am considering switching to a "triple play" package but have...
View Article[Video] Connecting DVD player with STB
I am "cable challenged", which is to say a klutz. Would y'all explain how I might hook up a DVD player with my TV and Motorola 700 STB ? Diagrams do my head in. For the 3 cable "thingies", which go to...
View Article[X1-X2] Cloud DVR Weirdness
So I just activated the cloud DVR service a few days ago and so far everything seems to be working as it should. However today, two programs recorded and are only available on the cloud dvr (via mobile...
View Article[X1-X2] Can I have 2 DVR's with X1?
Just got x1. I have 1 DVR and 3 other boxes. Can I get another DVR and have 2 of them working at the same time? I want to stop my recordings from being deleted by other family members and figured if I...
View Article[Video] MPEG-4
Any news on when Comcast will using MPEG-4 video? And does anyone know if Atlanta customers are currently using? Will Comcast add more HD channels when available in Freedom Region when this active?
View Article[Cust Svc] how hard is it for Comcast
When I login on their website, pick upgrade and actually get the price that they advertise in the section where I upgrade that says "$19.99 per month for 12 months" for the phone service? They go...
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