[Cust Svc] online chat "chris" is it a computer?
im used to tech 'scripts' that you gotta go through to troubleshoot but this online thing seems to be a robot. anyone confirm? i asked if i could place an order then schedule a few weeks out and the...
View Article[X1-X2] X1 not all that great since it was installed
So, let me put it out there at it is still a 1000x better than the old dvr stb. But, I am having some annoying issues. 1. When I change channels the audio is out of sync or skips. It takes 5 minutes or...
View Article[Connection] Comcast HD pixelation - Signal Level, SNR with Cisco RNG200N
Hello: I am having intermittent pixelation effects, most notably (but not exclusively) on one channel (811 on our cable system). It seems to be worse when the outside temperature is colder, which led...
View Article[Cust Svc] Fantastic Comcast Customer Service Experience
Yeah, right. Made you look :) It will be interesting to see how many UNIQS this gets. Anyway... I've found it is actually getting worse. Used to be there was a 50/50 shot at getting someone who had a...
View Article[Cust Svc] Pathetic Customer Experience/Service
I rec'd my most recent bill on 7/22 after having had a TON of issues with 2 DTA's I have. Not only were they once free, now I pay for them and they stopped working. In trying to get COMCAST to replace...
View Article[VOD] STB not saving a free movie
Is anyone else having a problem with their STB not saving a movie ? I have the DCT-700 connected directly to my TV set, and tried saving the TCM free movie "Nicholas and Alexandra" for watching later....
View Article[Merger] Jig was almost up
reading this http://www.multichannel.com/news/transactions/comcasttwc-extend-merger-end-date-august/387418 I had to google "court challenge to the FCC's protective order" to see what the article was...
View Article[X1-X2] Quick question about the new XR5 remote
I've been thinking about buying the new XR5 remote to replace my XR2 remotes just for the TV Input button. However, in my living room I have my cable wired up through my A/V receiver (and the XR2...
View Article[Content] Is Discovery bracing for a possible showdown with Comcast?
While Comcast has avoided having the carriage agreement renewal conflicts and blackouts that many other pay TV providers have gone through lately (most likely because of its huge number of TV...
View Article[X1-X2] Xfinity X1 now available to New Customers
I just heard a brand new radio commercial for the new Xfinity X1 cable box on local radio station 94.1 WIP Sports radio. But like others have said its currently only available for new residents and...
View Article[Apps] Paying for HBO but can't access HBO Go
I have Internet + Basic/HBO and HBO Go worked a few days ago, but now when I log in, select Comcast, redirect to Comcast, log in with my Comcast account, it says "We're sorry. We cannot process your...
View Article[Bill] Comcast reviewed my account, is raising my bill $20/mo
:mad:"During a recent review of your account, we found that you are not being charged for one or more of the following: Additional Outlets, DTA equipment, or the High Definition Technology service...
View Article[TiVo] TiVo access to XFINITY On Demand
Signed up for e-mail alerts and got a notice this morning that Tivo access to Xfinity Ondemand has hit Colorado: TiVo Premiere DVRs work with Comcast in all regions and now have access to XFINITY On...
View Article[Content] NFL Network Down?
All I'm getting is a black/blank screen this morning....is it just me? Comcast here in 19135.
View Article[Comcast Equip] Cisco thinking of getting out of the set-top box business?
Don't know how much to trust the NY Post, but here is their article on Cisco thinking of getting out of the set-top box business: Cisco thinking out of the set-top box biz NY Post - February 20, 2012...
View Article[X1-X2] Xfinity TV App
I just received an email today about the ability to watch ALL of my Xfinity channels on my iPhone, iPad, Laptop, etc now rather than just a select 20-30 from the old Xfinity TV app. However, what is...
View Article[HD] Get Ready for "Ultra-HDTV"
While Comcast is still charging us an "HD Technology" fee, it looks like DirecTV is already planning for "Ultra-HDTV": DirecTV planning for Ultra HDTV Advanced Television - March 15, 2012...
View Article[Install] Installation Charges
I have just switched to Comcast and I was stunned to see what the installer stuck on my bill, have installation charges, both for work done and not done, become a revenue stream? The last two...
View Article[X1-X2] x1 service
Is there anyone here in zip code 19973 or lower sussex county Delaware that has comcast x1 service. If so how have you had any issue with the service.
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